Return's Policy

RETURNS & REFUNDS POLICY

Last updated October 30, 2025
 

We want you to love your Stiir Coffee. If there’s an issue with your order, we’ll do our best to put it right.

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Returns
Due to the nature of our product, we do not accept returns on coffee items once opened. If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

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Refunds
Refunds are only issued for damaged goods or order errors. If approved, your refund will be processed back to your original payment method within 5–7 working days.

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Contact
For return or refund enquiries, email: info@stiir.co.uk